TERMS & CONDITIONS

1. Introduction

Welcome to Eunoia (“we”, “our”, “us”).
By accessing or using aieunoia.com (“Website”), you agree to be bound by these Terms & Conditions (“Terms”).
If you do not agree to these Terms, please discontinue use of the Website.

These Terms apply to all visitors, users, customers, and account holders interacting with our Website or AI-driven services.

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2. Intellectual Property Rights

All content available on the Website, including but not limited to:

• Text and written content
• Graphics and visual elements
• Branding, logos, and trademarks
• UI/UX design and components
• AI prompts, workflows, and outputs
• Source code, videos, and blog posts

is the exclusive property of Eunoia, unless otherwise stated or licensed.

You may NOT:

• Copy, reproduce, modify, or distribute Website content without written permission
• Resell or claim ownership over Website content or AI systems
• Redistribute AI-generated outputs as proprietary datasets or models

You MAY:

• Use AI-generated outputs for personal or commercial purposes
• Publish AI-generated content, provided it complies with these Terms and applicable laws

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3. Acceptable Use

You agree not to:

• Use the Website for unlawful, abusive, or harmful activities
• Attempt unauthorized access to systems or data
• Upload malware, spam, or disruptive content
• Generate harmful, defamatory, misleading, or explicit AI content
• Impersonate individuals or misrepresent identity
• Use automated bots, scrapers, or data-mining tools without permission

We reserve the right to restrict or terminate access for violations.

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4. User Accounts (If Applicable)

If user accounts are available, you agree to:

• Provide accurate and current information
• Maintain confidentiality of login credentials
• Notify us immediately of unauthorized access

Eunoia reserves the right to suspend or terminate accounts that breach these Terms.

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5. AI Services & Disclaimer

Eunoia provides AI-powered tools that generate text, insights, recommendations, or automated responses.

We do not guarantee:

• Accuracy
• Completeness
• Reliability
• Professional or legal suitability

AI-generated content is provided for informational and creative purposes only and must be independently verified by the user.

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6. Third-Party Links

The Website may contain links to third-party websites not controlled by Eunoia.

We are not responsible for:

• Content accuracy
• Privacy practices
• Services or transactions offered by third parties

Use of third-party websites is at your own risk.

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7. Payments, Subscriptions & Services (If Applicable)

When purchasing any service or subscription:

• Prices may change without notice
• Payments are processed through secure third-party providers
• Refunds are governed by our Refund & Cancellation Policy
• We reserve the right to refuse service at our discretion

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8. Disclaimer of Warranties

The Website and services are provided “AS IS” and “AS AVAILABLE”, without warranties of any kind, including but not limited to:

• Accuracy
• Availability
• Security
• Compatibility
• Fitness for a particular purpose

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9. Limitation of Liability

To the fullest extent permitted by law, Eunoia shall not be liable for:

• Direct, indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Reliance on AI-generated content
• Third-party security breaches
• Website downtime or technical interruptions

Your sole remedy is to discontinue use of the Website.

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10. Modifications to Terms

We may update these Terms at any time.
Changes become effective upon posting the revised Terms on the Website.

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11. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales.

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12. Contact Information

Email: info@aieunoia.com
Phone: +44 7459 355758
Address: 24–26 Regent Place, Birmingham, England, B1 3NJ

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PRIVACY POLICY (UK GDPR & GDPR)

1. Introduction

This Privacy Policy explains how Eunoia collects, uses, stores, and protects personal data in accordance with the UK GDPR, EU GDPR, and applicable data protection laws.

By using the Website, you agree to this Privacy Policy.

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2. Data We Collect

Personal Data

• Name
• Email address
• Contact details
• Billing information (processed by third-party payment providers)

Technical Data

• IP address
• Browser type and device information
• Cookies and usage analytics

AI Interaction Data

• User-submitted prompts
• AI-generated outputs
• Non-identifiable behavioral data

We do not knowingly collect data from individuals under the age of 16.

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3. How We Use Your Data

We use collected data to:

• Provide and improve AI services
• Operate and maintain the Website
• Personalize user experience
• Process payments
• Respond to inquiries and support requests
• Maintain security and prevent misuse
• Comply with legal obligations

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4. Legal Basis for Processing

Our lawful bases under GDPR include:

• User consent
• Contractual necessity
• Legitimate business interests
• Legal and regulatory compliance

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5. Data Storage & Security

We implement reasonable technical and organizational security measures, including encryption and access controls.
However, no digital system is completely secure.

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6. Data Sharing

We may share personal data with:

• Payment processors
• Hosting and infrastructure providers
• Analytics services
• Regulatory or legal authorities when required

We do not sell personal data.

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7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Withdraw consent
• Request data portability
• Object to processing

Requests can be made using the contact details below.

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8. Data Retention

Personal data is retained only for as long as necessary to provide services or meet legal requirements.

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9. International Data Transfers

Personal data may be processed outside the UK or EU.
We ensure adequate protection through:

• Standard Contractual Clauses (SCCs)
• GDPR-compliant safeguards

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10. Privacy Contact

Email: info@aieunoia.com
Phone: +44 7459 355758
Address: 24–26 Regent Place, Birmingham, England, B1 3NJ

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COOKIE POLICY

What Are Cookies?

Cookies are small text files stored on your device to ensure Website functionality and improve user experience.

Types of Cookies We Use

• Essential cookies (required for Website operation)
• Analytics cookies (usage and performance insights)
• Preference cookies (save user settings)
• Marketing cookies (used only with explicit consent)

Managing Cookies

You can manage or disable cookies through your browser settings.
Disabling cookies may affect Website functionality.

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REFUND & CANCELLATION POLICY

General Policy

Refunds are available only where explicitly stated for digital services, subscriptions, or consultations.

Refund Eligibility

Refunds may be granted if:

• A service was not delivered
• A product is defective or inaccessible
• A technical failure occurred on our side

Refunds are not granted if:

• You change your mind
• You misuse the service
• You fail to meet system requirements

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Subscription Cancellations

• Subscriptions may be canceled at any time
• Previously paid fees are non-refundable
• Access continues until the end of the billing period

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Refund Requests

Email: info@aieunoia.com
Phone: +44 7459 355758
Address: 24–26 Regent Place, Birmingham, England, B1 3NJ

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LEGAL DISCLAIMER

AI Disclaimer

All AI-generated content provided by Eunoia is for informational and creative purposes only and does not constitute:

• Legal advice
• Medical advice
• Financial advice
• Professional consulting

Users are solely responsible for verifying and applying AI-generated output.

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No Guarantees & Limitation of Liability

Eunoia makes no guarantees regarding accuracy, completeness, or suitability of AI-generated content and shall not be liable for any losses arising from its use.

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© 2025 Eunoia. All rights reserved.